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Etui Bags can be found in

John Lewis, 300 Oxford Street, London, W1C 1DX

Peter Jones, Sloane Square, Chelsea, London, SW1W 8EL

John Lewis, Brent Cross Shopping Centre, London, NW4 3FL

John Lewis, Kingston – Upon – Thames, KT1 1TE

John Lewis, Westfield Stratford City, E20 1EL

Waitrose, Canary Wharf, E14 5EW

Contact us

If you have any questions please contact us: naiemhussain@hotmail.com

Delivery

We provide free delivery in the UK.
We provide free delivery to most other countries 
worldwide for purchases over £ 200

SHIPPING POLICY

 

Standard orders are processed once payment has been received.

Free shipping for orders sent to an address in the UK.

Orders sent to an address outside the UK may incur a shipping charge. 

RETURN POLICY

We want you to cherish your purchase. If you are not completely satisfied, let us know and we will work with you to make it right. Please note that due to the handmade nature of our products, there may be slight variations in some items. We believe this is one of the beautiful things about owning a limited handmade item. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Any returned item should be received undamaged, unsoiled, unaltered and unworn. Please note that any labels or tags must remain intact and the item should be returned with its original packaging with any enclosed documentation. We will issue a full refund upon receipt, excluding the original delivery charge (if

applicable). Alternatively if you prefer, we will exchange the item.Goods will only be accepted for return if they are despatched within 14 days of receipt, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore we recommend that you send the parcel using a delivery service that insures you for the value of the goods.The cost of returning the item to us is your responsibility. Once returned, we will refund the person who originally placed and paid for the order to their original debit or credit card used for the purchase. Nothing in this returns policy affects your statutory rights. Your rights under this returns policy are in addition to your cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

PAYMENT METHOD

All the payments are made through PayPal which guarantee the security of the payment. 

WHOLESALE INQUIRIES

For all wholesale inquiries please contact: enquiries@etuibags.com

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